الشروط والأحكام

Gahez AI Agent lets a business connect messaging channels it controls and have an AI agent reply to that business's customers. By creating an account you agree to these terms.

You must provide accurate information, keep your password secure, and are responsible for everything done under your account. You must be authorised to administer any Facebook Page, Instagram account, or WhatsApp Business number you connect.

The agent generates replies from the business information you configure. Language models can be wrong. You are responsible for reviewing the agent's configuration, for monitoring its replies, and for anything the agent says to your customers under your brand. Do not use the agent for medical, legal, or financial advice, or for any decision that requires a licensed professional.

You may not use Gahez to:

• Send unsolicited bulk messages, or anything that violates the Meta Platform Terms.
• Impersonate another person or business.
• Harass, defraud, or deceive the people who message you.
• Collect payment credentials, passwords, or government identifiers through the agent.
• Reverse engineer, resell, or attempt to access another tenant's data.

We may suspend an account that breaks these rules, and we must comply with any enforcement action Meta takes against a connected asset.

Gahez depends on Meta's official APIs and on Anthropic's Claude API. Those platforms set their own rules, rate limits, and availability, and can change them. We are not liable for an outage, a policy change, or an enforcement action on their side.

Paid plans are billed in advance for the period shown at checkout. Fees are non-refundable except where required by law. We will give at least 30 days notice before a price change.

You can close your account at any time from the dashboard. On closure we disconnect your channels and delete your data as described in the Privacy Policy. We may terminate an account for a material breach of these terms, with notice where practical.

The service is provided as is. To the maximum extent the law allows, our total liability for any claim is limited to the fees you paid in the twelve months before the claim. We are not liable for lost profits, lost business, or indirect damages.

legal@gahez.space